PLACING AN ORDER:  When you click the "Add to Cart" button, you will be redirected to the Automatic Order Entry Form. Upon acceptance by you, you will then be automatically redirected to Payment Processing (I use PayPal - a secure server - see below).   To place an order for an item without using the automatic Order Entry, go to "Contact Me", send me an e-mail stating which item(s) you wish to order (general item description), special color (as listed if applicable, or your special request), etc., so that I can validate your order. Also be sure to include a shipping address, and how you intend to make payment. I will reply confirming the Total Amount (Free Domestic S & H*) and a Delivery date. ORDER CONFIRMATION:   NOTE - If you manually entered your order, it will NOT be processed until I e-mail you a Confirmation Quote for the item(s) you have selected, and I have received your e-mail approval in return... PAYMENT:  If you have manually placed an order, after acceptance by you, payment must be made either by personal check, (must clear bank first), money order, or by the use of PayPal - a "no-cost to you", secure, electronic payment service (Please Click Below). ORDER CANCELLATION:  If you elect to cancel your order after Confirmation, there MAY be a 10% cancellation fee, dependent upon the item ordered and time frame involved, since these wood crafts are individually hand-made to order. DELIVERY:  All items will be shipped via UPS Ground (FREE*) unless other arrangements are requested.   Normal delivery time is approximately 10 to 12 weeks or less, dependent upon item(s) selected and current order workload. * I only accept Domestic Orders for the Lower 48 States, Alaska and Hawaii are not included in the shipment charges shown - please Contact Me if you live in these 2 States or Canada and want a quote for additional shipping charges prior to placing an order. In addition to added charges for a Canadian shipment, there may be a COD charge to cover Import Provincial Taxes and UPS Brokerage Fees. Call UPS-Canada at 1-800-263-8125 to inquire as to the CAD [approx. 30%] amount. GUARANTEE:  I guarantee my work to be top quality, free of any defects (other than natural wood defects) and in perfect working order. I am confident you will love my crafts, and offer you a 100% Refund if you are dissatisfied with the product for any reason within 14 days after receipt (returns are accepted with approved return authorization, in original condition, for a full refund, less the UPS return shipping cost. The cost of repacking and returning is your responsibility- make sure you insure the retuned shipment unless it was originally dameged in the initial shipment). LAST RESORT:  If you have any problems, or questions, send me an e-mail, or call me at 660-395-2554 or Toll-Free at 1-866-202-9784. Thanks for your interest and support. A FEW WORDS ABOUT PAYPAL SECURITY:  I use PayPay for order payment. If you are not currently a member, you can join (free) by clicking below. When you make a website purchases using a PayPal account, you're taking advantage of the safest way of sending money through the Web. PayPal's strong security and privacy policy mean that your information stays safe. Plus, when you use PayPal to pay anyone, you don't have to release your financial account numbers to the seller (like you would if you wrote them a check or gave them your credit card number). PayPal gives you the versatility to pay for your on-line purchases however you like; you can pay using a bank account, credit card, or with money in your PayPal account.  And, with PayPal's downloadable transaction history, it's easy to keep track of all your purchases from one account. ¤ Click Here To Join and become a PayPal User ¤ ¤ Click Here To Manually Place & Pay For An Order ¤       The    Guild          Of  Rocking  Horse  Makers